Method
GUARANTEE DELIVERED BY A DEPENDABLE AND ACCURATE LOGISTICS SERVICE PROVIDER.
Every journey is based on a structured method rooted in expertise, careful planning, and continuous control. No detail is left to chance: from understanding the customer’s needs through to final delivery, every phase is governed by certified procedures and professionals who recognise the value of responsibility. Our organisation relies on traceable and verifiable processes, state-of-the-art digital tools and continuous monitoring of operations. We plan every transport with rigour, track movements in real time and ensure that each shipment travels under optimal conditions. This is how we turn operational complexity into safety, efficiency and service quality.
IDENTIFYING NEEDS
Through direct dialogue, we carefully analyse specific requirements, clearly defining objectives, timelines and transport conditions, thereby laying the foundations for a customised and measurable logistics service. This preliminary phase is essential for setting up the project in the most effective way, anticipating critical issues and optimising flows from the very first step.
TRANSPORT PLANNING AND INFORMATION SHARING
With expertise and proficiency, our traffic management and planning teams evaluate the best route for the journey, selecting the most suitable vehicle and ensuring the right conditions for the cargo. What truly sets our transport services apart is our team of drivers, who are knowledgeable and trained professionals. Their linguistic expertise and comprehensive understanding of customs procedures ensure an exemplary level of quality is consistently maintained.
ORGANISATION OF CUSTOMS PROCEDURES FOR IMPORT/EXPORT
We oversee and co-ordinate all the necessary activities for managing customs procedures, by engaging carefully selected specialised customs agents. Thanks to TIR and CEMT authorisations, we guarantee more streamlined procedures, reducing transit times at non-EU borders and simplifying the entire customs process.
SELECTION AND PREPARATION OF THE MOST SUITABLE VEHICLE FOR TRANSPORT
After identifying the vehicle best suited to the cargo, we carry out sanitisation and disinfection to ensure it meets industry requirements. The added value at this stage is the compliance with the quality standards demanded by the pharmaceutical industry for each journey we undertake.
GOODS PICK-UP
The cargo pick-up phase takes place in compliance with the cold chain and temperature integrity at every stage of product handling. Throughout the process, from logistics to delivery, we ensure flawless adherence to the required conditions.
TRANSPORT AND DELIVERY
By using T&T technology and the security system with integrated GPS monitoring, transport undergoes continuous verification. Within the reserved area, the customer can monitor every aspect of the shipment in real time. A final traceability report is provided upon delivery
SAFETY AT THE HEART OF EVERY JOURNEY
Every activity, from transport to cold storage logistics, is managed according to stringent operating procedures. Our certifications and international TAPA standards ensure the protection of every shipment throughout the journey, giving our customers full and continuous control.
SUSTAINABILITY, A CONCRETE COMMITMENT
Chiggiato constantly invests in low environmental impact vehicles and initiatives aimed at promoting sustainable and responsible logistics. We reduce emissions, optimise consumption and embrace technologies that contribute to a fairer and more transparent future.
Every journey starts with a conversation
Each project begins with listening to and understanding our customer's needs. Our mission is to jointly develop bespoke logistics solutions, combining technology and human expertise to enhance value throughout the supply chain.
